Case Study: Sook Retail achieves data-driven space optimization and real-time multi-site analytics with Verkada

How a Retail Startup Uses Verkada’s Edge-Based Analytics to Optimize Spaces

Sook Retail, a startup reimagining empty shopping-centre units as bookable, multi-tenant retail spaces, faced fragmented, outdated video systems that couldn’t scale or deliver the real-time data needed to optimise occupancy and tenant experiences. Seeking a single, scalable solution, Sook Retail adopted Verkada’s edge-based analytics and Command platform with cloud-connected cameras to gain centralized visibility, reliable footage storage, and analytics across multiple sites.

Verkada consolidated Sook Retail’s disparate systems into one cloud-managed platform, delivering people counts, dwell-time metrics, heatmaps and remote live/historical video access with unlimited cloud archiving and a 10-year camera warranty. The result: measurable spatial insights for landlords and tenants (walk-past, walk-in, dwell and conversion tracking), easier multi-site management, reduced onsite overhead, and a scalable solution that lets Sook Retail optimise spaces and prove ROI with data-driven metrics.

Sook Retail

Dan Burnham

Chief Technology Officer