Case Study: Goodwill of Greater Washington achieves streamlined video security and improved employee safety with Verkada

How a Non-Profit Upgraded Video Security to Improve Employee Safety & Training

Goodwill of Greater Washington, a large metro DC nonprofit operating retail stores, warehouses and training sites, faced fragmented, outdated surveillance after inheriting five different CCTV systems. That patchwork created heavy management overhead, poor video retention and limited system health visibility, making it hard for non-technical staff to retrieve footage or for safety teams to scale training. To address these issues they deployed Verkada’s hybrid cloud camera system and hybrid surveillance solution.

Verkada implemented a centralized platform with browser and mobile access, role-based permissions, cameras with 90 days onboard storage plus unlimited cloud archiving, motion-grid filtering, MP4 exports, and proactive health alerts (cameras operate on as little as 20 kbps and record locally during outages). The result: footage retrieval now takes a few clicks without onsite visits, faster incident response and evidence handling for workers’ comp and law enforcement, easier training using historical video, and better uptime awareness—delivering measurable improvements in efficiency, safety and scalability for Goodwill of Greater Washington.

Goodwill of Greater Washington

Nicholas Paczkowski

Director of Safety & Loss Prevention