Case Study: KidsTLC strengthens client–staff relationships and campus safety with Verkada

How a Non-Profit Strengthens Client-Staff Relationships and Safety with Verkada

KidsTLC, a Kansas City non-profit serving children and families across a six‑acre, five‑building campus with about 150 staff, was hampered by an aging mix of analog/IP cameras and a damaged NVR that produced poor video, no audio, slow searches, and limited ability to support staff training and client coaching. After the server was ruined by water damage, KidsTLC chose Verkada’s cloud‑based camera system and Command software to replace the failing setup and address privacy and compliance needs.

Verkada installed high‑quality audio/video cameras with IR night vision, onboard storage, unlimited cloud archiving, role‑based permissions, and expirable links via the Command dashboard, removing the need for external servers. The Verkada solution lets analysts review hours of footage in seconds, securely share time‑bound clips for HIPAA‑compliant coaching, speeds incident resolution with auditable digital evidence, and reduced maintenance overhead while improving campus safety and therapeutic outcomes.

KidsTLC

Andrew Spruill

Director of Facilities