Case Study: Elim Village enhances resident safety and operational visibility with Verkada

How a Multi-Site Senior Living Community Prioritizes Resident Safety

Elim Village, a multi-site senior living community serving over 1,000 residents across Surrey and Chilliwack, British Columbia, needed a simpler and more reliable way to protect its older population. After years of managing nearly 200 cameras and 20 DVRs across a growing campus, the facilities team struggled with constant hardware issues, disruptive updates, and a system that was too complex to use efficiently. Elim Village turned to Verkada for a modern, cloud-managed security platform.

Verkada replaced Elim Village’s legacy setup with a unified system including cameras, alarms, intercom, air quality sensors, a viewing station, and professional monitoring. The team can now manage all sites from one interface, receive real-time alerts, support after-hours response, and protect resident privacy with features like role-based access and face blur. According to Elim Village, the new system has improved daily operations, helped staff respond faster to missing-resident incidents, and delivered peace of mind for more than 500 staff and 1,000 residents.

Elim Village

Neil Barkey

Facilities Manager