Case Study: VCare 24 improves vehicle fleet safety and investigation speed with Verkada

How a Leading U.K. Transport Provider Operates Safer, Smarter Vehicle Fleets

VCare 24, a U.K.-based transport and residential care provider, needed a more reliable way to record, review, and share CCTV footage from its transport vehicles. Its existing bike-camera-and-SD-card setup often produced corrupted or low-quality video, making it difficult to manage incidents, comply with regulations, and protect staff and patients. The team also needed a solution that could support around-the-clock operations across multiple sites.

Verkada provided VCare 24 with cloud-managed cameras and Verkada Guest, enabling live streaming from vehicles, simple footage sharing, and digitized visitor management. The results were dramatic: footage retrieval time dropped from 9 hours to 10 minutes, incident resolution became 98% faster, and about 30 daily sign-ins were automated. Verkada also helped VCare 24 improve oversight, protect privacy with features like face blur and on-demand audio, and simplify onboarding through Azure AD, SSO, and MFA.

VCare 24

Jake Langford

IT Manager