Case Study: TWG achieves scalable, reliable centralized surveillance across manufacturing and office facilities with Verkada

How a Leading Manufacturer Scaled Surveillance Coverage Across Manufacturing & Office Facilities

TWG, led by Director of IT Ken Kellenberger, was struggling with a fragmented, unreliable legacy surveillance setup across its manufacturing and office facilities — including VCR-based CCTV and IP cameras that couldn’t consistently record — which produced frequent downtime, poor coverage, and at least three hours a week spent on troubleshooting and manual footage pulls for HR. While evaluating replacements, TWG selected Verkada’s cloud-based camera system and software to simplify management and eliminate the need for NVRs/DVRs.

Verkada deployed a centralized solution (40 cameras covering TWG’s ~40,000 sq. ft. manufacturing and ~60,000 sq. ft. office spaces) with automatic firmware updates, real-time downtime alerts, mobile access, and easy user sharing for HR and executives. The rollout took weeks, restored consistent coverage, removed the weekly manual troubleshooting burden (saving Ken’s team hours each week), enabled instant footage retrieval, and set the stage for adding 84 more cameras — all delivered via Verkada’s cloud management platform.

TWG

Ken Kellenberger

Director of IT