Case Study: Harrow International School Bangkok achieves 80% faster incident response with Verkada

How a Leading International Boarding School Realizes Better Long-Term ROI with Verkada

Harrow International School Bangkok, a leading international day and boarding school, was managing a patchwork of disconnected security systems across its 35-acre campus. As the school grew, Operations Manager Mark Atkinson needed a more unified, scalable approach to support high daily traffic, improve video quality, and simplify long-term security management. Verkada’s cloud-based cameras and Command platform were selected to help modernize the school’s security infrastructure.

With Verkada, Harrow International School began rolling out a campus-wide, expandable security ecosystem, starting with priority areas and expanding to new buildings, entrances, perimeter zones, and corridors. The school reported an 80% reduction in incident response and investigation time, with investigations dropping from about an hour to roughly 10 minutes, plus improved access to high-quality footage in 80–90% of cases. Verkada’s 10-year hardware warranty and ongoing software improvements also supported the school’s long-term ROI.