Case Study: Bath Spa University achieves improved staff efficiency and GDPR-compliant CCTV management with Verkada

How a Historic University Uses CCTV Technology to Improve Staff Efficiency

Bath Spa University, a multi-campus art and education institution, faced an aging, ad-hoc Milestone DVR system that was unreliable, non‑GDPR compliant in places, and costly to maintain. Head of Facilities Andy Williams needed a more manageable, scalable CCTV solution and selected Verkada’s cloud‑based CCTV system (Verkada cameras and the Command platform) to address budgeting, operability, access control and compliance concerns.

Verkada deployed PoE cameras and the Command cloud platform across sites in days, allowing real‑time positioning, role‑based access, and immediate remote viewing and clip sharing. The result was faster onboarding (minutes), fewer retrieval requests, improved GDPR controls, and better day/night 4K image quality; Verkada’s clear pricing, 10‑year warranty and responsive support also reduced long‑term costs and helped Bath Spa University move toward centralized monitoring and fewer staff on the ground.

Bath Spa University

Andy Williams

Head of Facilities and Services