Case Study: City of Edinburgh achieves streamlined, secure citywide surveillance and faster incident response with Verkada

How a Growing City Made the Switch to a Hybrid Cloud Security System

City of Edinburgh, led by IT Director Daniel Vera, faced a patchwork of aging on‑prem DVR/NVR camera systems that made video retrieval slow and labor‑intensive—staff had to drive to sites, locate logins, and share footage manually. To simplify management and improve incident response, the city selected Verkada’s hybrid cloud security cameras and Command platform.

Verkada deployed a centralized, hybrid‑cloud solution with encrypted on‑camera storage, low steady‑state bandwidth (~20 kbps per camera), LTE options for remote sites, role‑based access, and a 10‑year hardware warranty. The result: departments can self‑serve footage via mobile or web, travel and retrieval time have been eliminated, IT support tickets have dropped dramatically, incident response is faster, and the city now benefits from predictable, lower total cost of ownership with Verkada.

City of Edinburgh

Daniel Vera

Director of Information Technology