Case Study: City of Arlington secures key facilities and accelerates incident response with Verkada

How a City Integrates Access Control and Cameras to Secure Key Areas

The City of Arlington, Washington, faced an aging on‑premise camera system and a decade‑old prox card access solution at its two‑story police facility that was hard to maintain, not integrated with video, and limited by shared accounts and few user seats—leading to slow incident resolution. They selected Verkada and its cloud‑based Command platform, cameras, door controllers and Verkada Pass mobile credentials to modernize and centralize physical security.

Verkada integrated video and access control so staff can instantly link door events with footage, archive and share clips, capture forced‑open or held‑open door events, and manage tiered permissions and Access Groups. The deployment delivered faster incident resolution, real‑time monitoring and remote mobile access (including using phones as credentials), eliminated shared accounts and physical keys, and provided scalable, automatically updated hardware with cloud archiving and a 10‑year warranty for predictable ownership costs.

City of Arlington

Jonathan Ventura

Chief of Police