Case Study: Apollo Care achieves streamlined frontline care delivery and enhanced resident safety with Verkada

Apollo Care Transforms Aged Care Delivery with an Integrated Security System

Apollo Care, an alliance of not‑for‑profit aged care communities, faced fragmented workflows caused by multiple physical devices and isolated systems at the point of care. To simplify access and improve safety, Apollo Care adopted Verkada’s all‑in‑one physical security solutions—including Hybrid Cloud cameras, MS EntraID‑integrated access control, intercoms and alarms—to consolidate tools, logins and processes while maintaining privacy‑sensitive monitoring.

Verkada implemented an integrated ecosystem delivering live camera feeds, RTLS/person‑of‑interest and dementia‑wandering alerts, location‑based nurse call prioritization, and one‑password access with MS Teams connectivity. Piloted at PresCare Groundwater Lodge since mid‑2023, the solution improved staff performance and resident outcomes, accelerated onboarding, reduced administrative burden, increased data capture that supports care revenue and funding, and boosted job satisfaction and retention.

Apollo Care

Jinto George

Residential Service Manager