Case Study: ROI achieves paperless workflows, automated compliance, and improved driver safety with Verizon Connect

ROI - Customer Case Study

ROI, a supply-chain and transportation organization serving lab customers, was struggling with heavy paperwork, manual compliance with Hours of Service rules, limited driver safety oversight, and poor visibility for customers and leadership. To modernize operations they turned to Verizon Connect, using the Verizon Connect platform — including WorkPlan forms, Coach, and integrated ELD/Hours of Service functionality.

Verizon Connect implemented paperless, mobile forms, automated HOS/ELD compliance, safety coaching with scorecards and incentives, and live vehicle tracking for customers. As a result Verizon Connect enabled faster workflows and reduced paperwork, gave lab customers and leadership real‑time visibility, and delivered measurable safety improvements — ROI reports fewer incidents and a reduction in accidents along with higher driver engagement.

ROI

Andy Fairlamb

Executive Director of Supply Chain