Case Study: National HME achieves reduced maintenance costs and improved fleet safety with Verizon Connect

National Hme Switches to Verizon Connect for Price, Product Functionality and Customer Service

National HME, founded in 2000 and now the nation’s largest durable medical equipment provider with 60 locations and an approximately 450-vehicle box-truck fleet, faced chronic problems with its previous GPS provider—no structured maintenance program, system lags and disappearing vehicles, poor installs and customer service, and repeated forced hardware upgrades. Seeking a reliable telematics partner, National HME selected Verizon Connect for its maintenance tracking and fleet management software.

Verizon Connect implemented its maintenance tracking program and intuitive fleet software (dashboards, geofences, fuel tracking and driver safety scoring), giving National HME a single, easy-to-use system. The result: lower maintenance costs, longer vehicle lifespans, a significant drop in service calls, fewer accidents, the ability to score and incentivize driver safety, faster customer response times, and better overall usability at a lower price than the prior provider.

National HME

Joe Blanks

Fleet Manager