Case Study: Lincoln Hill Retirement Community improves transportation safety and protects drivers with Verizon Connect Reveal

Lincoln Hill Retirement Community mitigates false claims on passenger transport vehicles

Lincoln Hill Retirement Community, a senior living organization in Stanwood, Washington, needed a better way to manage its transportation fleet. The team had to keep vehicles on time, know where drivers were in real time, and protect staff from fraudulent liability claims and other false accusations. To address these challenges, Lincoln Hill Retirement Community turned to Verizon Connect Reveal.

With Verizon Connect Reveal, Lincoln Hill Retirement Community uses vehicle tracking, dashcams, in-cab alerts, and operational data to monitor routes, improve accountability, and support safer driving. The system has already helped staff answer ETA questions, identify inefficient idling, reinforce driving standards, and verify one false claim that said a vehicle had cut someone off. According to the transportation lead, the biggest benefit is knowing where vehicles are with customers and protecting drivers, and the team says it is getting a lot of use out of the platform.

Lincoln Hill Retirement Community

Danielle Corbett

Transportation Lead