Case Study: City of Annapolis improves response times with Verizon Connect

How City of Annapolis Improves Employee Productivity and Response Times

The City of Annapolis needed a fleet management system that could integrate with existing tools, handle a large mixed fleet, and be easy for staff to learn. After evaluating competitors, the city chose Verizon Connect for its user-friendly interface and integrations with Dossier for maintenance and Esri for GIS data.

With Verizon Connect live maps, vehicle tracking reports, driver behavior data, and asset tracking, Annapolis gained real-time visibility into more than 300 vehicles and additional fire apparatus and assets. The city improved response times, supported proximity dispatching, verified work activity and timesheets, managed take-home vehicle use, and reduced risk and fuel waste while better serving residents.

City of Annapolis

Ricky Truitt

Director