Case Study: Deep South Equipment achieves a seamless switch and improved fleet tracking, reporting and billing with Verizon Connect Reveal

Deep South Equipment Makes Seamless Switch to Verizon Connect Reveal

Deep South Equipment, a supplier of forklifts and industrial equipment serving lumber, paper and warehousing customers, was struggling with a failing GPS provider that left them overpaying, with nonworking units and confusing contracts across more than 450 vehicles. The company chose Verizon Connect and implemented Verizon Connect Reveal after paying a fee to exit their old contract, citing superior customer service, reporting and training.

Verizon Connect installed Reveal on every company vehicle and forklift rental, provided hands‑on support and created custom reports (such as hours‑based billing for rentals), enabling accurate time tracking, better maintenance, improved dispatch, fuel efficiency, driver safety and insurance discounting. The solution let Deep South Equipment bill customers by hours of use, monitor 450 assets in real time, catch underperforming staff (e.g., a sales rep misreporting activity), and streamline fleet operations — all delivered by Verizon Connect.

Deep South Equipment

Laura Terry

Equipment's Marketing Manager