Case Study: Florida Panthers improve fan experience with Verizon 5G Edge cashierless checkout

The Florida Panthers deliver an all-star fan experience

The Florida Panthers wanted to improve the fan experience at Amerant Bank Arena and move faster through concession lines, especially ahead of the high-profile 2023 NHL All-Star Weekend. To do that, they worked with Verizon Business and its 5G Edge Cashierless Checkout solution, part of a broader digital transformation effort at the arena.

Verizon Business implemented a cashierless checkout system using 5G Ultra Wideband, mobile edge computing, digital cameras, and machine learning so fans could scan in, pick up items, and walk out with a digital receipt. The solution launched in time for All-Star Weekend and performed well under peak capacity, with transactions completed in seconds and fans able to return to their seats quickly, while the Panthers also gained a platform that can support better app integration, inventory management, and future fan-experience features.

Florida Panthers

Bryce Hollweg

Chief Operating Officer