Case Study: a letter and package delivery service provider restores essential deliveries after Hurricane Maria with Verizon Business

Communication and delivery services restored just days after a major hurricane devastates Puerto Rico

A major letter and package delivery service provider faced a critical challenge when Hurricane Maria devastated Puerto Rico, destroying the telecommunications and power infrastructure. This left over one million residents without power or communication, preventing the delivery of essential items like prescriptions, medical supplies, and humanitarian aid. The customer partnered with Verizon Business to find a solution.

Verizon implemented a unique satellite solution to provide voice, data, wireless, and point of sale communications. This partnership involved technical dispatch, professional services for design and implementation, and managed services for the infrastructure. As a result, communication was reestablished within days, enabling the immediate resumption of vital deliveries. Verizon's efforts were recognized with a Supplier Performance Award for helping restore critical services and a sense of normalcy to the region.