Case Study: Pacific Northwest Metropolitan Police Department achieves faster video evidence redaction with Veritone aiWARE

Pacific Northwest Metropolitan Police Department - Customer Case Study

The Pacific Northwest Metropolitan Police Department faced a significant challenge under a U.S. DOJ Consent Decree, which required the release of evidence while needing to manually redact thousands of hours of audio and video to protect privacy and investigations. This labor-intensive process was extremely time-consuming and costly. To address this, the department turned to Veritone and its aiWARE platform.

Veritone implemented an AI-augmented workflow on aiWARE to automate the redaction process. The solution used cognitive engines for face detection and transcription to quickly identify and redact sensitive information like faces and license plates from video evidence. This reduced manual redaction time from 10 hours to under one hour per project, saving approximately $700 per project and $933,000 annually for the customer, achieving time savings of up to 90%.