Case Study: Escondido Police Department doubles redaction efficiency with Veritone Redact

Escondido Police Department doubled its redaction efficiency with AI

The Escondido Police Department was struggling to manage a high volume of public records requests for audio and video evidence. Their manual redaction process was extremely time-consuming, taking up to ten hours for a one-hour video, and risked staff burnout due to excessive overtime. They needed a faster, more scalable solution and turned to Veritone for its AI-powered redaction service.

By implementing Veritone Redact, the department gained automated detection of sensitive information and time-correlated transcriptions. This solution more than doubled their redaction efficiency, allowing a single person to handle the workload that previously required two. Veritone's technology saved valuable time and resources, eliminated staff burnout, and enabled personnel to focus on other departmental priorities.

Escondido Police Department

Evelyn Alva

Police Records Technician