Case Study: Kaufman Miller & McAndrew LLP achieves 67% faster email failover management with Veritas Technologies' Enterprise Vault.cloud

Kaufman Miller & McAndrew LLP Spends 67 Percent Less Time Managing Emails During Failover Events, Thanks to Veritas™ Enterprise Vault.cloud

Kaufman Miller & McAndrew LLP, an 11-person law firm in Encino, CA, needed uninterrupted, domained email access after a prior week-long Microsoft Exchange outage left them juggling archived portals and backup Gmail accounts. The firm required a low-maintenance failover solution to avoid missed client or court communications and reduce the administrative burden during outages.

They deployed Veritas Enterprise Vault.cloud with Mailbox Continuity.cloud—15 minutes of staff time for rollout and four days of back-end setup—and now archive 90 days of mail, access new and archived messages via a web portal, send and reply during outages, and auto-sync messages back to Exchange. The result: 100% failover success, 67% less time spent managing email during failures, no ongoing maintenance, and “complete peace of mind.”

Kaufman Miller & McAndrew LLP

Mitchell Kaufman

Partner