Case Study: Large Multinational Bank achieves 80% reduction in flagged messages and 300% more risky detections with Veritas Technologies' Enterprise Vault Compliance Accelerator

How a major bank reduced risk and enabled intelligent compliance

A large multinational bank with more than 80,000 employees and 15 million customers needed to monitor employee communications for AML, KYC, encryption and other regulatory risks. Its initial deployment of Veritas Enterprise Vault Compliance Accelerator produced overwhelming review sets—typically 80,000–100,000 flagged messages per week (once spiking to 180,000)—that 60 global reviewers could not keep up with.

By centralizing reviews and working with Veritas to refine hot words, whitelist safe domains, exclude distribution-list noise, reduce random sampling, and enable Compliance Accelerator’s Intelligent Review machine‑learning sorting, the bank cut flagged volume by over 80% (to about 10,000–15,000/week), completed nightly searches by 2 a.m. instead of 8 a.m., reduced the active reviewer pool from 60 to four, and increased identified risky communications by 300%, while surfacing firmwide issues and enabling targeted employee re-education.