Case Study: H&G Claims Consultants achieves faster, more secure claims handling with Verisk's Xactimate version 28

H&G Claims Consultants upgrade to Xactimate version 28 to take adjusting services to the next level

H&G Claims Consultants, an independent adjusting company in Palm Beach County, Fla., handles roughly 50–60 open files at a time with average claims around $5,000–$7,500 and occasional large losses over $150,000. To speed turnaround, better safeguard estimate data, and improve coordination among adjusters, H&G upgraded to Xactimate version 28 from Verisk.

Using Verisk’s Xactimate v28 and the Xactware Cloud, H&G implemented web‑browser access, cloud backups, improved photo/annotation tools, and remote collaboration so assistants can work from home. The change prevented data loss after a stolen laptop, enabled instant access to estimates anywhere, and—per H&G—can cut processing time by about half, resulting in faster carrier submissions and positive insured feedback.

H&G Claims Consultants

Howard Goldman

President