Case Study: Eberl Claims Service achieves 20% efficiency gain and up to 18% cost reduction with Verisk's XactAnalysis

Eberl Eliminates Workflow Bottlenecks by Moving All Claims to Xactanalysis

Eberl Claims Service, a nationwide independent adjusting firm, was struggling with workflow bottlenecks and limited visibility after running two separate claims systems for property, auto, and liability files. To simplify operations and improve reporting, Eberl worked with Verisk to adopt XactAnalysis as its sole claims management system.

Verisk implemented and customized XactAnalysis for Eberl, consolidating all claim types onto one platform, adding program rules and mobile capabilities, and providing training and testing support. As a result, Eberl realized a 20% increase in efficiency, reduced operating expenses by as much as 18%, and gained significantly improved monitoring, reporting, and faster cycle times for both carrier clients and policyholders.

Eberl Claims Service

Gerrad Brigham

CEO