Case Study: Laclede Gas achieves real-time workforce visibility and scheduling optimization with Verisae

Real-Time Visibility and Adapting to an Ever-Changing Environment

Laclede Gas (Spire) is the largest natural gas distribution utility in Missouri, and it needed a way to manage growing operations without an asset management system. The company was struggling with paper-based workflows, limited real-time communication, and no easy way to track and create work orders or coordinate field service teams, so it turned to Verisae.

Verisae implemented a mobile, workflow-based solution that gave Spire real-time visibility into work orders, dispatch, scheduling, and planning across multiple field groups. The result was faster job delivery to technicians, better coordination between departments, and decreased overtime; Spire also reported that dispatchers could optimize work on the fly and get jobs to technicians within seconds.

Laclede Gas

Todd Gibson

Manager, Systems Analyst