Case Study: Türk Eximbank achieves 60% faster export insurance processing with VeriPark’s VeriChannel

Türk Eximbank reduces export insurance turnaround time by 60% with Veripark

Türk Eximbank, Turkey's official export credit agency, sought to better serve its customers by digitizing its services, including the application and tracking processes for policies and export credits. To achieve this, Türk Eximbank partnered with vendor Veripark and implemented their VeriChannel Omni-Channel banking solution to move these processes online.

By implementing Veripark's solution, the bank significantly reduced manual work. The results were substantial, including a 60% reduction in the turn-around time for issuing export insurance and a 40% decrease in the time required for insurance operations. Furthermore, total credits amount increased by 18.9% and the total exports insured amount grew by 38%, enabling exponential growth in their SME customer base without a corresponding increase in staff.

Türk Eximbank