Case Study: Rohan (Manufacturer & Supplier) achieves faster, more secure online payments and higher transaction volumes with Verifone Payments-as-a-Service

Rohan Manufacturer and Supplier - Customer Case Study

Rohan Manufacturer and Supplier, a UK outdoor clothing and footwear retailer founded in 1972 with over 60 stores and a strong online presence, needed a faster, more secure way to process online card payments. Their previous e-commerce solution was not fully PCI DSS compliant and could leave customers waiting up to three days for payment failure feedback, causing delayed deliveries and poor customer experience. Verifone was engaged to address these issues using its Payments-as-a-Service offering.

Verifone implemented its multi-channel Payments-as-a-Service platform as part of a complete e-commerce overhaul, capturing payment details into an encrypted XML message and routing them through Verifone’s Level 1 PCI DSS certified managed gateway. The solution simplified PCI DSS compliance, delivered faster, scalable authorizations, and removed the long processing delays; as a result, Rohan is now processing more transactions than ever while improving security and customer experience.