Case Study: The Cappies streamlines volunteer screening with Verified First

The Cappies - Customer Case Study

The Cappies, a nonprofit that trains high school theatre and journalism students, needed a fast, reliable way to vet hundreds of volunteer applicants twice a year while protecting students and managing liability. To meet that challenge, the organization turned to Verified First for a background screening solution that could integrate with its Salesforce CRM.

Verified First implemented a customizable, automated screening workflow inside Salesforce, eliminating paperwork and reducing manual data entry and user error. The solution enabled instant screening requests, email-based review approvals, and a secure, compliant process, helping The Cappies improve efficiency, reduce administrative workload, and screen hundreds of individuals annually with faster turnaround times.

The Cappies

Adam Campbell

Chief Technology/Information Officer