Case Study: Payment Management Services USA LLC reduces chargebacks with Verifi CDRN

Payment Management Services realized ROI on their CDRN investment within two weeks of implementation.

Payment Management Services USA, LLC, a U.S. card-not-present merchant, was dealing with high fraud, friendly fraud, and chargebacks that were driving up operational costs. To address these challenges, the company turned to Verifi’s CDRN (Cardholder Dispute Resolution Network) solution.

By implementing Verifi CDRN, Payment Management Services USA received near real-time chargeback notifications and was able to prevent disputes before they became chargebacks. The results were quick and measurable: chargebacks dropped by nearly 40%, the company saw benefits within the first two weeks, and Verifi’s ease of implementation, customer support, and ease of use all exceeded expectations.