Case Study: Consumer Products Company cuts chargebacks with Verifi CDRN

Consumer Products Merchant Realized ROI from CDRN within Two Weeks of Implementation

Consumer Products Company, a consumer products merchant, was using an in-house solution to prevent chargebacks, but managing the process internally consumed valuable resources, increased operational costs, and reduced profits. To address this challenge, the company turned to Verifi and its CDRN chargeback prevention solution.

Verifi implemented CDRN, which provides near real-time dispute notifications and a closed-loop process to help resolve issues before they become chargebacks. The customer reported ease of implementation, strong support, and ease of use, and saw benefits within the first two weeks, including nearly a 40% reduction in chargebacks and improved ROI.