Case Study: Twisto Pay boosts conversion and streamlines ID verification with Veriff

Veriff's Solutions Now Available to Twisto’s Buy Now, Pay Later Clients

Twisto, a buy now, pay later business and part of Zip, needed to comply with KYC and AML regulations by verifying customer identities while balancing the need for a low-friction user experience. Their challenge was finding an identity verification solution that was both seamless for customers and reliable for gathering the necessary compliance data. They partnered with Veriff to implement its AI-powered identity verification technology.

By integrating Veriff's video-first IDV solution, Twisto achieved a nearly 15 percentage point increase in its customer conversion rate. The Veriff solution also almost fully eliminated verification application returns due to its ability to flag low-quality or incomplete pictures, streamlining the entire process for the company and its users.

Twisto Pay

Pavel Prucek

Head of Product