Case Study: Joyride achieves seamless rider onboarding and combats mobility fraud with Veriff

How Veriff And Joyride Are Partnering To Combat Mobility Fraud

Joyride, a leading micromobility platform, faced rising identity and rental fraud as scooter- and bike-sharing demand surged during the pandemic. To deliver seamless onboarding while ensuring riders are real, of legal age, hold the correct and active license category, and meet experience requirements, Joyride partnered with Veriff to integrate Veriff’s identity verification solution into its platform.

Veriff implemented an in-app verification flow (document scan, selfie biometric check, and instant result) and uses cross-linking technology to detect recurring fraud. Veriff’s solution gives Joyride operators fast, compliant verification that catches repeat offenders and helps prevent fraudulent rentals — a critical capability as mobility-sector fraud rose more than 40% in the first half of 2021.

Joyride