Case Study: Mintos streamlines identity verification with Veriff

Growing Together - Three Years for Mintos & Veriff

Mintos, a European investment marketplace, faced a significant challenge in 2018 as its customer base more than doubled. This rapid growth overwhelmed its manual, in-house identity verification process, creating a heavy workload for its team. Needing to automate and standardize onboarding while meeting strict global AML and KYC requirements, Mintos sought a third-party verification partner. They required a solution that was secure, compliant, and able to handle a wide variety of international identity documents without disrupting the user experience.

The company selected Veriff as its identity verification provider. Veriff implemented a tailored solution that integrated seamlessly with Mintos's web design and was highly responsive to feedback, creating custom adjustments like educational content and a mobile-friendly flow. This partnership has verified over 466,000 customers. Veriff's collaborative approach helped Mintos improve its conversion rates, work more efficiently, and provide additional security for its investors, leading to a successful and exclusive three-year partnership.

Mintos