Case Study: Griffin achieves automated, scalable onboarding with Veriff

Griffin - Customer Case Study

Griffin, a UK-based banking-as-a-service platform, needed an identity verification (IDV) provider to deliver a seamless, automated customer onboarding experience. Their existing solution was not proficient, offering a poor customer experience and difficulties with data ingestion. This led them to search for a new partner, ultimately selecting Veriff for its superior user experience, high pass rates, and public API documentation.

By implementing Veriff's automated identity verification service, Griffin was able to quickly and effectively verify identities and onboard customers. The solution provided a scalable, fully-automated system that handles large volumes of checks without manual input. This enhanced the customer experience, built greater confidence during onboarding, and provided Griffin with a system that automates everything, keeps records, and smooths out the entire process.

Griffin

Ed Stephens

Product Manager