Case Study: Easygo achieves faster, seamless player onboarding with Veriff

Easygo clears a backlog of hundreds of thousands of ID documents with Veriff

Easygo, a global software development startup behind the world's largest online cryptocurrency casino Stake, faced significant challenges with its manual, in-house identity verification process. This labor-intensive system created a major bottleneck, causing customer onboarding to take weeks and leaving a backlog of hundreds of thousands of documents, which negatively impacted the user experience and opened the door to fraud. Easygo partnered with Veriff's digital identity verification service to solve this.

Veriff implemented its AI-powered platform to automate the verification of customer age and residency. The solution provided near-real-time validation by comparing a customer's selfie to their government-issued ID, which immediately cleared the existing backlog. This drastically sped up onboarding for legitimate customers, instantly identified and removed fraudsters, and freed up Easygo's team to focus on improving customer experience and site profitability instead of manual checks.

Easygo