Case Study: BVG (Berlin's public transport company) achieves secure identity and driver's license verification for Jelbi with Veriff

A Veriff Case Study

Preview of the BVG Case Study

BVG Chooses Veriff to Verify Mobility App Users

Berlin's public transport company BVG chose Veriff to verify identities in its new Jelbi mobility app, which brings together public transit, scooters, bikes, ride‑hailing and car sharing in one place. The challenge was to securely validate users and drivers’ licenses across multiple mobility providers while keeping onboarding quick and convenient for riders.

Veriff implemented a multi‑layered digital identity and driver‑license verification solution that ensures users are who they claim to be and that licenses are valid, a process Veriff says is safer than face‑to‑face checks. By integrating Veriff, BVG’s Jelbi can securely onboard customers for partners like MILES, Emmy and Nextbike and scale to add 20+ additional services, enabling convenient, secure Smart City mobility across Berlin.


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