Case Study: Bunq achieves up to 90% fewer failed authentications with Veridium 4 Fingers TouchlessID

Bunq - Customer Case Study

Bunq, a mobile‑only bank, needed a robust, mobile‑first way to authenticate customers and protect transactions. After finding facial recognition vulnerable to spoofing, false rejections and poor performance in low light — and wanting to avoid reliance on native device fingerprint sensors — Bunq selected Veridium and its 4 Fingers TouchlessID as an alternative.

Veridium’s 4 Fingers TouchlessID was embedded in the Bunq app to capture four touchless fingerprints via the phone camera, improving security and usability and serving as step‑up authentication for high‑risk actions. The Veridium solution cut failed authentication attempts by 80–90%, reduced the number of tries before success by nearly 40%, and saw 78% of users choose hand recognition (with only 2% remaining on face and 19% on passphrase), while Bunq’s risk engine triggers 4F when stronger verification is required.

Bunq

Ali Niknam

CEO and Founder