Case Study: Elfa achieves 50% conversion in online advisory meetings with Vergic Scheduled Web Meetings

Making experts available in Scheduled Web Meetings helps Elfa to meet customers needs

Elfa, the Nordic leader in home space solutions, wanted a better way to help customers plan their living spaces while making better use of its in-house experts. To address this, Elfa implemented Vergic’s lead generation tool, Scheduled Web Meetings, on its website.

Using Vergic’s Scheduled Web Meetings, Elfa lets customers book online advisory sessions, share their needs in a web form, and collaborate with experts through co-browsing, screen sharing, photo upload, and video. The result was an increasing number of bookings and an impressive 50% conversion rate in online advisory meetings, while also reducing costs and eliminating the need for travel.