Verenia
6 Case Studies
Case Study: Platinum Stairlifts achieves 100% accurate quotes and streamlined sales with Verenia CPQ for NetSuite
A Verenia Case Study
Configuration and Guided Selling 100% Native to the NetSuite Ecosystem
Platinum Stairlifts, a UK-based provider of home stairlifts, faced challenges with an inefficient and error-prone sales process. Their representatives manually created quotes using spreadsheets and multiple disparate systems, which led to inaccuracies and high costs. They partnered with Verenia to implement an automated system for configuring, quoting, and ordering their custom products to increase sales and improve customer service.
Verenia implemented its CPQ solution native to NetSuite, which streamlined the entire sales process within a single, unified application. This provided a 360-degree customer view and eliminated the need for integrations. The result was a 100% improvement in quote accuracy, which reduced manufacturing rework costs, and a significant increase in sales due to a more efficient process for their representatives.
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Platinum Stairlifts
Jennifer Hewitt
Finance Manager