Case Study: OVO Energy improves onboarding speed and compliance with Veremark

OVO Energy - Customer Case Study

OVO Energy, a UK-based energy supplier, faced significant challenges with their previous background screening provider. Their outdated, semi-manual process was clunky, inefficient, and failed to keep up with hiring spikes, often resulting in new hires starting with incomplete checks and causing compliance risks. Seeking a fully digital solution that aligned with their values, OVO Energy partnered with Veremark for their background screening services to overhaul the candidate experience and ensure reliability.

Veremark implemented a streamlined, digital screening platform that integrated with OVO's HR systems. This partnership focused on collaboration and continuous improvement, leading to dramatic results. The time for completion of checks was reduced from 30 days to just 2.5 days, achieving 100% compliance and eliminating new hires starting without completed checks. Veremark's solution also garnered positive candidate feedback and saved the OVO People Team significant administrative time.

OVO Energy

Neil Watson

Head of People Services and Operations of Continuous Improvement