Case Study: University of Texas at San Antonio achieves reliable, accessible live event captioning with Verbit

University of Texas San Antonia - Customer Case Study

University of Texas at San Antonio partnered with Verbit to make hundreds of virtual attendees’ experiences accessible during live events—from student webinars to high‑profile sessions featuring the UT System chancellor and professors from eight universities. Teaching and Learning Services needed an agile accessibility partner and practical guidance to deliver accurate, reliable live captions and transcripts on short notice across platforms like Zoom and in multiple breakout rooms.

Verbit delivered live captions and transcription with seamless Zoom integration, 24/7 support, and options for post‑production and Panopto integration, letting UTSA staff focus on event content rather than accessibility logistics. The result: consistent, accurate captions for high‑profile and multi‑speaker events, positive attendee feedback on transcript quality, and routine adoption of Verbit’s tools as UTSA expands its accessibility offerings.

University of Texas San Antonia

A. Rey Villanueva

Teaching and Learning Consultant, Teaching and Learning Services