Case Study: University of Glasgow achieves significant time savings and UK-English accessible captions with Verbit

University of Glasgow - Customer Case Study

University of Glasgow’s MVLS Digital Education team needed to meet new UK accessibility guidelines and provide online course materials in alternative formats and UK English—tasks their previous automatic transcription tools (which produced American English) left them manually editing for hours. To solve this, the university engaged Verbit for captioning and transcription services tailored to UK English and the specialist terminology used in medical courses.

Verbit delivered dedicated support, quick turnaround options (24 hours or three days), and flexible downloads (SRT, VTT, Word/text) while accurately handling technical medical terms—eliminating much of the manual editing burden. The team reports significant time savings (a 20-minute video that once required three to four hours to edit is now a “real time saver”), improved accessibility for students with disabilities and ESL learners, and reliable on-deadline delivery thanks to Verbit’s solutions.

University of Glasgow

Jenny Crow

Digital Education Team Manager