Case Study: Skillshare achieves platform-wide accessibility and rapid automated captioning with Verbit

Skillshare - Customer Case Study

Skillshare, the world’s largest online learning community, faced limited captioning across its catalog and a mandate to put accessibility and internationalization at the forefront. To efficiently caption thousands of videos and provide written transcripts for translations and ADA compliance, Skillshare partnered with Verbit and adopted Verbit’s automated captioning solution (ASR edited by professional transcribers) and API integration.

Verbit built an automated workflow and operations to meet Skillshare’s scale—integrating its API into Skillshare’s pipeline, providing SLAs, and delivering a customized interactive transcript widget. The Verbit solution enabled captioning across Skillshare’s 25,000+ classes, unlocked translations for international learners, improved compliance and usability, and drove higher engagement and user satisfaction.

Skillshare

Susan Threadgill

Product Lead