Case Study: Salt Lake Community College achieves over 99% accurate, fast, and cost-effective captioning with Verbit

Salt Lake Community College - Customer Case Study

Salt Lake Community College (SLCC), the largest two‑year college in Utah offering over 200 degree and certificate programs on campus and online, needed to make all academic videos fully accessible by adding captions. Facing manual processes and long turnaround times, SLCC selected Verbit’s hybrid captioning solution — an ASR trained for higher education combined with dual human editing — to deliver a scalable, cost‑effective captioning service.

Verbit implemented its AI‑powered ASR with dual human editors, integrated directly with SLCC’s Kaltura streaming and Canvas LMS, and provided a dedicated customer success manager plus 24/7 support. As a result, SLCC achieved over 99% caption accuracy, faster delivery including two‑ to three‑hour rush turnarounds, a streamlined workflow that posts captions directly into Canvas, and reduced costs while maintaining high quality.

Salt Lake Community College

Chris Luker

Media Manager