Case Study: Royal College of Art achieves global accessibility for hundreds of virtual events with Verbit

Royal College of Art - Customer Case Study

The Royal College of Art needed a reliable solution to make hundreds of annual virtual events and talks accessible to international audiences and students with disabilities. Unable to rely on free automatic tools or manual workflows—especially for high‑profile speakers like Sir Jony Ive—the Royal College of Art turned to Verbit for live captioning, transcription and additional accessibility tools backed by human editing.

Verbit rapidly onboarded the Royal College of Art (contract to live in about a week), provided an API and Zoom on‑screen caption integration, and combined AI with professional human editors to guarantee accuracy. The Verbit solution now supports hundreds of events (each drawing 500–900 viewers), made the Jony Ive talk accessible to attendees across 88 countries, and improved accessibility for international students and those with dyslexia or hearing loss.

Royal College of Art

Juli MacArthur

Learning Technologist