Case Study: Rose Li & Associates achieves scalable, 99% accurate live captioning and transcription with Verbit

Rose Li & Associates - Customer Case Study

Rose Li & Associates (RLA) produces large-scale scientific and policy events and needed reliable captioning to meet government accessibility requirements and accurately capture specialized research language. After struggling to book stenographers nationwide and finding other automated services fell short, RLA adopted Verbit’s captioning and transcription solution to support its virtual events.

Verbit implemented an on-demand, scalable live captioning and transcription service with programmable AI for niche terminology and built-in Zoom and Webex integrations, offering up to 99% accuracy and always-available live captions. As a result, Verbit helped RLA scale events reliably without relying on scarce stenographers, cut time spent coordinating captioners and editing transcripts, and improve accessibility and attendee comprehension, backed by responsive Verbit customer support.

Rose Li & Associates

Lorene Eberhardt

Director of Operations