Case Study: Chicago-based Court Reporting Firm achieves 3–4 day turnaround and significant time savings with Verbit

Court Reporting Firm - Customer Case Study

Court Reporting Firm, an independently owned court reporting company based in Chicago that handles state agency hearings for the City of Chicago, the Illinois Commerce Commission, and the Civilian Police Accountability Board, faced a shrinking pool of trained stenographic reporters and costly, manual processes that delayed transcripts and legal proceedings. To address the need for a reliable, accurate, and customizable digital solution, the firm contracted Verbit’s AI-based electronic digital reporting and professional transcription services.

Verbit began work in July 2019 and partnered with the firm for nearly two years, using AI-generated transcripts reviewed by a professional transcriber team to deliver secure, formatted transcripts with a 3–4 day turnaround. The Verbit solution eliminated manual tasks, consistently met deadlines, and saved the firm the equivalent of roughly 2–3 person-days per job, enabling Court Reporting Firm to scale operations and meet client timelines reliably.