Case Study: M Health Fairview achieves connected patient records for COVID-19 response with Verato UMPI

M Health Fairview go-lives Verato UMPI in 24 hours for COVID-19 response

M Health Fairview faced a significant challenge when it quickly established a dedicated COVID-19 hospital. The new facility relied on a legacy electronic health record (EHR) system that could not communicate with the EHRs used at their other hospitals, preventing care teams from accessing patients' complete medical histories and creating a critical information gap. To solve this, they turned to their existing vendor, Verato, and its Universal MPI (UMPI) service.

Verato implemented its UMPI solution within 24 hours, creating a crosswalk that connected the Medical Record Numbers (MRNs) between the disparate EHR systems. This allowed care teams at the new COVID-19 hospital to instantly access each patient's complete record from across the M Health Fairview system, enabling more informed and timely decision-making for patients with severe cases of the virus.

M Health Fairview