Case Study: South State Bank boosts AML efficiency and reporting with Verafin FRAMLx

South State Bank is Expanding the Benefits of FRAML with Framlx Collaboration

South State Bank, a $14.6B bank headquartered in Columbia, SC, needed a faster, more effective way to investigate complex BSA/AML activity and collaborate with other financial institutions. Using Verafin’s FRAMLx cross-institutional collaboration tools, the team wanted to reduce time spent chasing normal customer behavior, improve due diligence, and strengthen documentation and regulatory reporting.

With Verafin, South State Bank streamlined 314(b) information sharing through a searchable, validated contact list and secure, centralized collaboration workflow. The bank reported saving hours on complicated cases, generating stronger SAR narratives with more detailed information for law enforcement, and getting quicker responses from counterparties—helping analysts make faster, more confident decisions and uncover suspicious activity more effectively.

South State Bank

Carla Zoellner

Vice President Product Development and Production Strategy