Case Study: Members Choice Credit Union boosts AML and fraud efficiency with Verafin

Members Choice Credit Union - Customer Case Study

Members Choice Credit Union (MCCU), a $584M credit union in Houston using the Symitar Episys core banking system, needed an easy, out-of-the-box anti-money laundering and fraud detection solution. After struggling with excessive alerts and too much manual review in its previous system, MCCU evaluated Verafin and wanted a behavior-based platform that could mirror its risk settings and be usable from day one.

Verafin’s hosted FRAMLx solution was implemented with about eight weeks of initial training, after which MCCU stopped using its old system. The new setup reduced the team’s workload from a full-time-plus effort to about half-time, streamlined workflows, supported FinCEN reporting, and provided 99.9% uptime. MCCU also praised Verafin’s hands-on support and cloud-based delivery, saying the results were immediate and “everything has been positive.”

Members Choice Credit Union

Stephen Marshall

VP of Risk Management